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Assessment Day Mastery Course
Module 1: An introduction to the Cabin Crew assessment day
Course introduction and outline (21:38)
Skills, qualities and experience audit
Module 2: Getting to the assessment day
Planning your travel to the assessment day venue (9:33)
Module 3: Personal presentation and grooming
What to wear to your assessment day (20:06)
Module 4: Mastering networking
How to network effectively (11:03)
Module 5: Mastering tests
Tips for tests (7:58)
Practice tests
Module 6: Mastering teamwork
How to succeed at the teamwork assessment (6:02)
Teamwork exercises
Module 7: Mastering customer service
How to pass the customer service role-play (9:07)
Module 8: Mastering selling skills
How to succeed at the selling skills task (4:52)
Module 9: Mastering PAs
How to pass the passenger announcement assessment (5:20)
Passenger announcement scripts
Module 10: Mastering the interview
How to pass the Cabin Crew interview (with practice questions) (21:19)
The Outcome
Course re-cap and suggested additional resources (12:30)
Teach online with
Teamwork exercises
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